IMPORTANT | We are making updates to improve your member experience. Some services will be impacted from 23 March to 22 April.  Find out more here.



  • Making personal contributions
  • Rollovers
  • Making withdrawals
  • Switching investment options
  • Applying for insurance
  • Adding a beneficiary to your account


March 19
  • Date of last contributions to be made through BPAY with existing biller details.
  • New details to be provided in April 2024.
March 22
  • No investment switches can be made from the close of business at 5:00 pm AEDT
March 25
  • Last day to consolidate funds, and request payments
March 26
  • Last day to make general account updates
April
  • You will receive your new member number and the BPAY details.
April 23
  • Regular services will resume, including online access and the ability to make changes to your investments. Employer contributions will be reflected in member accounts and you can make personal contributions and account changes.

April 8
  • Last day to make any changes to your bank details
  • No transactions can be made from close of business at 5:00 pm (AEST)
  • Last day to update member contact details (email address, phone numbers
April 11
  • Pension payment made
April 12
  • Online accounts will be available on a 'view only' basis with no data update
April 23
  • Regular administration services are expected to resume

April 8
  • No transactions will be processed from close of business at 5:00 pm AEST
  • No investment switches can be made from close of business at 5:00 pm AEST
  • Deadline to update member contact details (email address, phone numbers) 5:00 pm AEST
April 12
  • Online accounts will be available on a 'view only' basis with no data updates
April 23
  • Regular administration services are expected to resume

  • Switching investment options
  • Updating personal details
  • Consolidating super accounts
  • Processing super contributions
  • Updating online account details
  • Making BPAY contributions
  • Setting up new members
  • Making insurance changes or updates