Customer Monitoring

PLEASE NOTE: The smartMonday website will be down for maintenance from 8.00pm (AEST) on Friday 6th August until 1.00pm (AEST) on Saturday 7th August. You will not be able to access smartmonday.com.au during this time and we apologise for any inconvenience this may cause. 



July 2021: Notice of changes to smartMonday fees and investment options


April 2021: Notice of changes to smartMonday fees and investment options



June 2020: Insurance changes - Minter Ellison Partners' Super Fund



June 2020: MySuper remediation - Tranche 2



June 2020: Changes to fees & premiums in smartMonday



May 2020: Insurance rate change - TAL (PRIME TESF)



May 2020: Insurance changes - UCB Aust Pty Ltd Super Plan



May 2020: Insurance changes - DFSA Super Plan



May 2020: Changes to fees in smartMonday



April 2020: Changes to fees in smartMonday



January 2020: Direct Investment Option (DIO) Closure



January 2020: MySuper remediation



November 2019: Changes to insurance rates - (Insurer: AIA)



May 2019: Australian Shares - Socially Responsible investment option closure



May 2019: Protecting Your Super - Important changes to insurance cover


  • Actuarial firm: Aon Solutions Australia Ltd. ABN 48 002 288 646

  • Administrator: Aon Solutions Australia Ltd. ABN 48 002 288 646 with the majority of administration services outsourced to Mercer Administration Services (Australia) Pty Limited ABN 48 616 275 980, OneVue Services Pty Ltd ABN 71 104 037 256 and to Insurance & Superannuation Administration Services Pty Ltd ABN 31 058 682 876

  • Asset consultant: Aon Solutions Australia Ltd. ABN 48 002 288 646

  • Auditor: Deloitte ABN 74 490 121 060

  • Custodian services: BNP Paribas Funds Services Australasia Pty Ltd ABN 71 002 655 674

  • Insurers: AIA Australia Limited ABN 79 004 837 861, OnePath Life Limited ABN 33 009 657 176, TAL Life Limited ABN 70 050 109 450, AMP Life Limited ABN 84 079 300 379.

  • Investment managers: Russell Investment Management Ltd ABN 53 068 338 974, Vanguard Investments Australia Ltd ABN 72 072 881 086, Equity Trustees Limited ABN 46 004 031 298, Barings Australia Pty Ltd ABN 34 140 045 656,  Insight Investment Management (Global) Limited ABN 69 076 812 381, State Street Global Advisors, Australia Limited ABN 42 003 914 225.