Service update: Our member service and coach teams’ operating hours will be a little different over the holiday season. Please see our Contact Us page for details.

Legal

Terms and conditions of use

In these Terms and Conditions, 'we' or 'us' refers to smartMonday Solutions Limited.

General

By accessing this website, you agree to be bound by:

the Terms and Conditions set out below.

Security

You must keep your User Name and Password confidential. If you delegate access to your personal details by disclosing your User Name and/or Password to any other person, you remain responsible for that other person’s use of or access to the website.
You must notify us immediately if you believe the confidentiality of your User Name and/or Password have been breached.

Use by you

This website may only be used in accordance with these Terms and Conditions.
You may only use the information on this website for lawful purposes.

Proper authority

By accessing this website you undertake that you have proper authority to do so. Should you cease to have proper authority to access this website you agree to notify us immediately and withdraw or restrict access to the website to the extent of your lack of proper authority.

Liability and indemnity

We are not liable, and do not indemnify you, for any claims arising out of your use of the website otherwise than in accordance with these Terms and Conditions. You agree to indemnify us, and any other user, for any claims arising out of your use of the website otherwise than in accordance with these Terms and Conditions.

Personal information

We may collect, use, manage, store and provide access to your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). Should your personal information be incorrect or out of date, you undertake to inform us immediately.

Issues that may affect administration of benefits

We rely on various service providers to administer the Fund’s processes and operations. Occasionally, circumstances arise that may affect the administration of your benefits (eg legislative requirements, year end administrative reviews and valuations, IT systems and programming issues and other events beyond the control of the relevant service provider). Should these events arise, the administration of your benefits may be affected (eg through processing delays). Where possible, we undertake to keep affected members informed and up to date.

No assertion of accuracy or uninterrupted use

We make no assertion as to the accuracy, timeliness or suitability of the information contained on this website. We make no warranty that use and access to this website will be uninterrupted or error free.

Amendment of Terms and Conditions

We may amend the Terms and Conditions at any time.

Restriction of access

We reserve the right to withdraw or restrict access to this website at any time.