Customer Monitoring

PLEASE NOTE: A transaction processing hold will be in place from Thursday 30 June 2022 to Wednesday 6 July 2022 (inclusive). The hold applies to all transaction requests including contributions, rollovers, investment switches, account balance and benefit quotations, benefit/lump sum commutation payments, and online services.  Click here to read more.

  1. contact our Privacy Officer (;

  2. if you receive electronic communications, such as an e-newsletter, you may unsubscribe at any time by following the instructions included in the communication;

  3. if you previously chose to receive push notifications on your mobile device, you may manage your preferences either through your device or the application settings. Alternatively, you may uninstall the application by using the uninstall process available on your mobile device; and

  4. as described in our Cookie Notice, you may adjust your browser settings to accept or refuse cookies.

Category of Cookies Purpose Name
  • Go to "Tools" in the menu bar and then click on "Internet Options"
  • Click on "Privacy" Tab on top
  • Move the slider up to the "Block all the Cookies" setting
  • Go to "Tools" in the menu bar
  • Click on "Options"
  • Click on "Privacy Tab"
  • Disable the box that says "Tell websites I do not want to be tracked"
  • Go to "Tools Menu"
  • Click on "Settings"
  • Click on "Advanced Settings"
  • Click on "Privacy/Content Settings"
  • "Cookies" should be selected. Once done select "Block third party cookies and site data"
  • Choose Safari > Preferences and click "Security."
  • In the "Accept Cookies" section, specify if and when Safari should accept cookies from websites. To see an explanation of the options, click the Help button (looks like a question mark). If you have set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting Always. When you're done with the page, turn off cookies again and remove the page's cookies.