If you have a question about insurance, you should find the answer here. Don’t see what you need? Call or email us for more information. 

Most members are provided with insurance to ensure they start off on the right path. There’s flexibility to increase and reduce insurance, or transfer insurance from elsewhere.

Check out the relevant Insurance Reference guide in our Resources section for details on types, levels, eligibility conditions and costs.


Q1: What types of insurance are there?

At smartMonday we’ve got you covered with our range of insurance options:

  • Death insurance – payable if you die, or earlier in the event of terminal illness.
  • Total and permanent disablement (TPD) insurance – Payable if an injury or illness prevents you ever being able to work again.
  • Income protection insurance – payable as monthly income for a set period if an injury or illness prevents you from working. Rehabilitation expenses for approved programs aimed at getting you back to your old job, or to help retrain you for another occupation may also be covered. 

Q2: What insurance do I have?

Simply log in to smartMonday to check your insurance cover details.

Q3: What are some of the benefits of insurance in your super?

  • Insurance through super is usually cheaper than insurance outside super
  • Insurance is generally worldwide, 24 hours a day
  • Members may be able to get extra insurance without medical evidence upon certain ‘life events’. Check the relevant Insurance Reference Guide in our Resources section to see if you are eligible or contact us for further information. 

Q4: I want to change my insurance

We understand that everyone is different, so we provide a range of flexible options to suit your needs. You can apply to increase, reduce, or transfer your insurance cover by completing the relevant form from our Resources section. Please contact us if you are unsure of the options available to you. 

Q5: I’m not sure what cover I need

A financial adviser can help you make decisions about your super. If you don't have one your smartMonday membership entitles you to advice about your insurance, super contributions and investments and any actions you can take now that might help boost your retirement income. Call us on 1300 262 241 to speak to a smartCoach. 

Q6: What will insurance cost?

The cost of insurance varies depending on the type of cover you’d like, the work you do, your, age the type of account you have and your gender. You can call us to obtain a quote or use the relevant Product Disclosure Statement to crunch the numbers.

Q7: I want to make a claim

We are here to help make the claims process as easy as possible. In the event of a claim, call our team to discuss the process and options available to you.

Q8: What is smartMonday's approach to the Insurance in Superannuation Voluntary Code of Practice?

smartMonday has adopted the Insurance in Superannuation Voluntary Code of Practice, which commenced on 1 July 2018. Check out our transition plan by clicking here. The code can also be viewed by clicking here.


Member enquiries

Have an enquiry?
Please choose the appropriate contact below:

Not TESF or Enterprise
PO Box 1949
smartMonday TESF
Includes previous TESF members
PO Box R713
Royal Exchange NSW 1225
smartMonday Enterprise
Includes previous Enterprise members
PO Box 1282
Albury NSW 2640
smartMonday PENSION
Includes previous TESF Pension members
PO Box 1282
Albury NSW 2640

Not sure who to call?

Speak to a smartCoach on 1300 262 241 or email

Make Mondays matter

smartMonday is a registered trading name of Aon Hewitt Limited ABN 48 002 288 646 AFSL 236667 (Aon), the sponsor of the Aon Master Trust ABN 68 964 712 340 (the Fund). The trustee of the Fund is Equity Trustees Superannuation Limited ABN 50 055 641 757 AFSL 229757 RSE Licence L0001458. This document has been prepared by Aon. smartMonday PRIME, smartMonday DIRECT and smartMonday PENSION products are part of the Fund.
© 2020 Aon Hewitt Limited – Financial Services Guide

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